Terms of service
OVERVIEW
Welcome to Cherrying!
The terms “we”, “us” and “our” refer to CHERRY ORBIT Unipessoal, Lda, with registered address at Avenida Fernando Namora 83, 300-185 Coimbra, Portugal, and VAT number PT519412567.
Cherrying operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
By visiting or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you must not use our Services.
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SECTION 1 - ACCESS AND ACCOUNT
To use our Services, you must be at least 18 years old or have permission from a legal guardian.
You agree to provide accurate, complete and up-to-date information when placing an order. You are responsible for maintaining the confidentiality of your account and all activities under it.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
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SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, colors and appearance may vary depending on your device.
All products are cosmetic products intended for external use only. It is your responsibility to ensure that you are not allergic to any ingredients.
We reserve the right to modify or discontinue products at any time without notice.
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SECTION 3 - ORDERS
All orders placed are subject to acceptance and availability.
We reserve the right to refuse or cancel any order, including in cases of suspected fraud or unauthorized transactions.
Once an order is confirmed, it may not be possible to cancel or modify it.
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SECTION 4 - PRICES AND BILLING
All prices are listed in Euros (€) and include VAT where applicable.
Shipping costs and any additional charges will be clearly displayed at checkout.
We reserve the right to change prices at any time without prior notice.
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SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and may vary.
We are not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss transfers to you upon delivery.
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SECTION 6 - RIGHT OF WITHDRAWAL (EU CUSTOMERS)
In accordance with EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.
However, this right does not apply to:
• Products that have been opened after delivery and cannot be returned due to hygiene or health protection reasons (such as cosmetic products).
To be eligible for a return:
• The product must be unused, unopened, and in its original packaging
Refunds will be processed after inspection of the returned item.
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SECTION 7 - INTELLECTUAL PROPERTY
All content on this website (branding, images, product names, text, etc.) is the property of Cherrying and may not be used without prior written consent.
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SECTION 8 - THIRD-PARTY SERVICES
We may use third-party tools and services (including Shopify). We are not responsible for their content or performance.
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SECTION 9 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, CHERRY ORBIT Unipessoal, Lda shall not be liable for any indirect, incidental or consequential damages resulting from the use of our products or Services.
Nothing in these Terms excludes liability where it is unlawful to do so under applicable law.
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SECTION 10 - DISCLAIMER
Our products are provided “as is”. We do not guarantee specific results from the use of cosmetic products.
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SECTION 11 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of those changes.
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SECTION 12 - GOVERNING LAW
These Terms are governed by the laws of Portugal and the European Union.
Any disputes shall be subject to the jurisdiction of Portuguese courts.
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SECTION 13 - CONTACT INFORMATION
CHERRY ORBIT Unipessoal, Lda
Avenida Fernando Namora 83
300-185 Coimbra
Portugal
Email: support@cherryingbeauty.com
VAT Number: PT519412567